Effective Date: 15th Sept 2024
Thank you for purchasing from WikiPrompts. We appreciate your business and want to ensure your satisfaction with our products and services. Please read our refund policy carefully to understand your rights and options.
1. Refund Eligibility
Due to the nature of digital products, we generally do not offer refunds once the purchase has been completed. However, refunds may be granted in the following situations:
- The product was not delivered as described.
- The product is defective or malfunctioning, and technical support cannot resolve the issue.
- There was an error in the transaction, such as being charged multiple times for the same product.
2. Requesting a Refund
If you believe you are eligible for a refund, please contact us within 14 days of your purchase with the following information:
- Your name
- The email address used for the purchase
- The order number
- A detailed description of the issue
Please send your refund request to info@wikiprompts.net.
3. Refund Process
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund within 5-7 business days. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10-14 business days.
4. Non-Refundable Items
The following items are non-refundable:
- Digital products that have been downloaded or accessed
- Services that have been fully performed or delivered
5. Changes to This Refund Policy
We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page, and we will notify you of significant changes through email or a prominent notice on our website.
6. Contact Us
If you have any questions about our refund policy, please contact us at:
- Email: info@wikiprompts.net